Although SV Steelage is considered to be one of the most quality driven companies in India, we believe that everyone has room to improve. Hence, we are forever exploring options to make our quality better than before and significant budgets are allotted in the annual budget for continuous quality improvement and buying the latest equipment for testing.
SV Steelage approach is to quality begins with understanding client's needs and expectations in general, and in particular on a job by job basis. These expectations begin from the very start of the process till the end covering all aspects of the job, such as sorting ,feeding, melting, testing, casting, shipping, and even accounting tasks.
Before jobs are accepted, SV Steelage personnel work with clients to fully understand their requirements and to be sure that those requirements can be met. The requirements are then communicated among all personnel involved in satisfying that job, and it is understood that when anything is unclear people ask questions rather than make assumptions before any further processing is done. In this way satisfaction is almost guaranteed.
Key processes are monitored throughout the company for ways to improve consistency and efficiency and value to clients.
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